Mission and History

Our Mission

Shelter the Homeless is a 501(c)(3) nonprofit organization dedicated to serving individuals experiencing homelessness and working with partners to develop safe facilities and expand solutions to prevent and end homelessness in Utah.

Our Vision

Shelter the Homeless is committed to making homelessness rare, brief and non-recurring by connecting individuals who are experiencing homelessness with community services that help them achieve housing stability and reach sustainable self-sufficiency

Our History

1984

Shelter the Homeless is Founded

Created as a community response to growing homelessness in Salt Lake County, Shelter the Homeless’ mission has been to bring together public and private partners to design effective, evidence-based solutions that reduce homelessness and foster stability. 

1988

First Shelter Opens on Rio Grande Street in Salt Lake City

Shelter the Homeless opened Utah’s first large community shelter (400+ beds) in downtown Salt Lake City operated by The Road Home, formerly known as the Traveler’s Aide Society.  

For nearly 30 years, the Rio Grande shelter provided essential relief, at times serving 800 people a night, but also revealed challenges of centralizing homelessness services in one neighborhood. 

2015

Connie Crosby Family Resource Center Opens in Midvale City

In 2015, following significant renovations and collaborative community investment, a newly redesigned two-story Midvale Family Resource Center opened to better meet the needs of vulnerable families. Today, the center provides emergency shelter, case management, and supportive services for up to 300 adults and children each night. 

2017

Transforming the System

In partnership with state and local leaders, Shelter the Homeless led the transition to a decentralized “scattered site” model. Instead of one large shelter, three new Homeless Resource Centers would be created, paired with case management and supportive services to better meet the needs of the community.

2019

Scattered Site Homeless Resource Centers Open

August 2019: Geraldine E. King Resource Center Opened in Salt Lake City  

September 2019: Gail Miller Resource Center Opened in Salt Lake City 

November 2019: Pamela Atkinson Men’s Resource Center Opened in South Salt Lake City 

2023

Services Grow

Shelter the Homeless purchases two motels for refurbishment to create new, non-congregate shelter facilities for families, seniors, and medically vulnerable persons. 

2024

Medically Vulnerable People (MVP) Program Opens in Sandy

2025

Family Interim Non-Congregate Housing (FINCH) Program Opens in South Salt Lake City

Shelter the Homeless created a coalition of funding and support from then Utah State Homeless Services Coordinator Wayne Neiderhauser, Salt Lake County, Salt Lake City, South Salt Lake, and the Church of Jesus Christ of Latter-day Saints to purchase a motel and transform it into Utah’s first non-congregate shelter for families. 

2025

Sustainability Fund Campaign Launches

Shelter the Homeless launched the Sustainability Fund to ensure the long-term strength, safety, and functionality of Salt Lake County’s Homeless Resource Centers.  

The initiative was launched with a transformational $10 million gift from Gail Miller and the Larry H. & Gail Miller Family Foundation, providing critical momentum for long-term stewardship of the shelter system. 

2026

Looking Ahead

Innovation continues to define our work. By convening diverse stakeholders, leveraging data, and designing facilities to balance neighborhood impact with client dignity, Shelter the Homeless ensures that our system remains responsive and effective.  

Our role is not only to own and manage facilities, but also to foster accountability, improve outcomes, and ensure that Utah’s approach to homelessness is both compassionate and evidence based. 

Through collaboration, data-driven oversight, and innovative facility design, we are working to make homelessness in Utah rare, brief, and non-recurring. 

A Letter from the Board President

Over the past decade, Utah has transformed its approach to homelessness by moving from a single, large downtown shelter to a network of six Homeless Resource Centers across Salt Lake County. This change has allowed us to provide not only safe shelter, but also critical case management services such as housing navigation, job training, behavioral health care, and medical support, resources designed to help individuals and families move from crisis to stability.

 

Even with this progress, demand for emergency shelter and services remains at unprecedented levels. Shelter the Homeless plays a unique role in this system: we own the facilities, convene partners, and raise private funds to strengthen the service-rich model. While government sources cover most of the operating costs, our organization must raise more than $2 million annually to provide essentials such as private security, over 450,000 meals each year, a transportation program, and the upkeep of our buildings.

 

As President and Chair of the Board of Directors, I see firsthand the dedication of our nonprofit partners, community leaders, and supporters who work tirelessly to ensure homelessness in Utah becomes rare, brief, and nonrecurring. This is a collective effort that requires collaboration across public and private sectors, faith communities, and neighborhoods.

 

I invite you to join us in this work. Whether through advocacy, partnership, or financial support. Together, we can provide not only shelter but hope and opportunity for our neighbors experiencing homelessness.

Josh Romney

Board Chair and President, Shelter the Homeless